Trade Account

How to Set Up a Trade Account

How to Set Up a Trade Account Setting up a Dulora trade account gives you access to wholesale pricing, bulk discounts, and dedicated trade support. How to Apply To apply for a trade account, please complete our online registration form at dulora.pro/pages/register. The form takes just a few minutes to complete. Once we receive your application, a member of our trade team will be in touch within 1 business day to discuss your requirements and finalise your account. What You Will Need To complete your registration, please have the following ready: - Your business name and ABN - The type of business you operate (for example, electrical contractor, retailer, interior designer, or architect) - Your expected monthly order volume - The types of products you are most interested in Already Have an Account? Log in to your trade account at account.dulora.pro to place orders, view your order history, and manage your account details. Questions? If you have any questions about the registration process or your trade account, please get in touch with our trade team: - Contact us online - WhatsApp: +61 416 061 078 - Call: +61 2 8880 9033 You can also visit our Help Centre for quick answers to common questions.

How to Download Your Invoice

How to Download Your Invoice All invoices are available directly from your trade account. Steps to Download Your Invoice 1. Log in to your account at account.dulora.pro 2. Go to Order History 3. Find the relevant order and click View Details 4. Your invoice will be available to download from the order details page Need a Tax Invoice for Your Business? All invoices issued by Dulora include GST and are valid tax invoices for Australian businesses. If you need a specific format or have any questions about your invoice, please contact our trade team via the Contact Us page. Having Trouble Logging In? If you are having trouble accessing your account, please contact our trade team via the Contact Us page and we will be happy to assist. You can also visit our Help Centre for quick answers to common questions.

Payment Methods for Trade Customers

Payment Methods for Trade Customers Dulora offers flexible payment options for trade customers to suit both standard orders and credit account arrangements. Pay Online at Checkout The following payment methods are accepted at checkout on our trade website: - Credit and debit card (Visa, Mastercard, American Express) - PayPal - Shop Pay - Apple Pay and Google Pay Pay by Invoice If you prefer to pay by invoice, please contact our trade team before placing your order. Once your order is confirmed, we will send you a tax invoice with our bank details. Payment is to be made by electronic funds transfer (EFT). Please include your order number as the payment reference so we can match your payment and dispatch your order promptly. To meet our same-day dispatch cutoff of 10am AEST, please ensure your payment is received and confirmed before that time. Credit Terms Customers If your account has approved credit terms (for example, 14-day or 30-day net), you can place your order online and enter your purchase order number at checkout. We will send you a tax invoice in line with your agreed payment terms. No upfront payment is required at the time of ordering. To apply for credit terms or to enquire about eligibility, please contact our trade team. Questions If you have any questions about payment options or your account terms, please get in touch with our trade team: - Contact us online - WhatsApp: +61 416 061 078 - Call: +61 2 8880 9033 You can also visit our Help Centre for quick answers to common questions.